Policies

-A £10 non-refundable deposit will be required to secure your appointment. The remaining will be due on the day of your appointment.

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-Appointments with Heather on Saturdays and weekdays after 6pm are an additional £10 charge to the price seen online.

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-Appointments with Holly before 10am / from 7pm are an additional £10 to the price seen online.

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-For an infill appointment you must have at least 40% of your full set still on. Anything less will result in an additional charge.

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-Top up appointments are strictly 20/30 minutes long. This is only to be booked if 7 days after your previous appointment.

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-If you cancel / reschedule your appointment in under 48 hours you will be required to pay 50% of the full price.​

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-If you are late to your appointment we will only be able to do what we can in the time frame left.

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-If you do not show up to your appointment without any notice you will be required to pay the full price.

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-Please do not bring any children or plus ones to your appointment.

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-We do not infill other eyelash technicians work, you will need to schedule a removal and full set.

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-We do not offer refunds, if there is an issue with your eyelash extensions within 72 hours of your appointment, we are more than happy to have you back to take a look however after 72 hours there will be a charge.​

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-Cash ONLY.

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-If you have never had eyelash extensions before we recommend you have a patch test at least 24 hours prior to your appointment.

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-New clients may be asked to make full payment upfront for their appointment.

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-If you schedule a removal and full set in the same appointment, this could affect your retention on your full set. We recommend to book a removal then come back on a different appointment for a full set.